A significant number of applications for free trial membership are being aborted after prospective members have completed the registration process. The reason would seem to be that applicants are failing to select the 'radio' button under the plan details. If this button is not selected, applicants will be taken to the payment screen for a paid plan. The plans cannot be selected by clicking the coloured panel. It is the button below the panel that must be selected, as shown on the attached image.